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PROVISION OF COMPUTER MAINTENANCE SERVICES FOR THE ACCOUNTANT GENERAL OFFICE MALAYSIA'S
EG - AG SYSTEM PHASES 1, 2 & 3

Putrajaya, 23 October 2003 - XYBASE signed a contract with the Malaysian government to provide computer maintenance services for the Accountant General's Office. The simple signing ceremony was held at the Malaysian Administrative Modernization and Planning Unit (MAMPU) office in Putrajaya.

This contract outlines the maintenance and support services rendered by XYBASE to 33 Accountant General's (A.G) site offices throughout east and west Malaysia subsequent to the roll out of the Elektronik Sistem Perancangan Kawalan Belanjawan (e-SPKB) and Master System Integration project.

Pn.Nazariah Binti Mohd Khalid, Ketua Pengarah from MAMPU and President of XYBASE, En. Suhaimee Abu Hassan were present at the signing ceremony which is witnessed by Datuk Siti Maslamah Binti Osman from Jabatan Akauntan Negara Malaysia.

XYBASE Maintenance and Support group is a one-stop MIS partner providing end-to-end support on a multiple platform environment. The nationwide support within this contract covers from 8.30 a.m. to 5.30 p.m at all sites. For the states of Kedah, Kelantan and Terengganu, it will be effective from Saturday until Thursday whereas all other states will be supported from Monday until Saturday.

XYBASE has a strong team of 30 Support/Helpdesk Engineers who are backed by over 100 Software and System Engineers to ensure effectiveness and quality service is provided. It also has a Call Centre to ensure that services are rendered promptly.

The scope of services within this contract consists support and preventive maintenance at 33 Jabatan Akauntan Negara Malaysia (JANM) sites, for hardware, all operating systems and databases. Besides that, it also covers application software support for all the eSPKB and its related systems.

"XYBASE is honoured that the government has entrusted us to maintain and support one of the biggest e-government applications in Malaysia," said Encik Ahmad Azhar Bin Mohd Dali, Senior Vice President for the Support and Maintenance services of XYBASE. He said that the comprehensive support network nationwide has provided an opportunity to XYBASE in ensuring that quality service is upheld.

About XYBASE
XYBASE today provides its clients with not only a one-stop-center for their IT needs, but also services that may complement their business strategies. A high value-added approach is what they believe will be strength in their service offerings. Categorically, the services offered are:

· Strategic Systems Planning and Design
· Maintenance and Support Services
· Network Integration Services
· Systems Development
· Testing and Integration
· Outsourcing and Facilities Management
· Project Management and Organisation.

XYBASE through its Support and Maintenance business unit acts as a one-stop-center for all maintenance and support requirements of clients. The policy is one of a customised approach to maintain and support the clients' investment.
To date, through its vast experience and versatility, XYBASE's Support and Maintenance services covers both large-scale projects locally and internationally.

PRESS RELEASE
23 OCTOBER 2003