ANALYTICS AND DECISION

Pentaho Business Intelligence
Pentaho Business Analytics tightly couples data integration and business analytics in a complete, modern and open platform. Business users can intuitively access, visualize and analyze all data to make information-driven decisions that positively impact business performance. IT is able to rapidly develop and deploy a secure, scalable, flexible and easy to manage business analytics platform.

 

Symmetrics nVISION™ Contact Center Report & Analysis Suite
Symmetrics' nVISION™ Contact Center Report & Analysis Suite is a complete business intelligence platform for reporting and analysis in modern call centers. Every agent, supervisor and manager will have access to information's which can measure the overall performance of their call centers and help them to plan ahead to meet their targets.